Responsible Manufacturer Benchmark - Five Star Coffee Roasters

By CommonShare

Five Star Coffee Roasters, based in Raleigh, NC, is a renowned coffee roasting company dedicated to providing exceptional coffee experiences to its customers. With a focus on quality and sustainability, Five Star offers a diverse range of premium coffees sourced from Honduras, Guatemala, and Ethiopia. Their core products include organic blends like Santa Lucia, House Blend, and Espresso Blend, along with seasonal limited editions that cater to coffee enthusiasts seeking unique flavors.

As a prominent player in the coffee industry, Five Star Coffee Roasters has garnered a loyal customer base through its commitment to excellence and innovation. One of their standout offerings is the award-winning Decaf line, recognized by the Golden Bean North America Award. The company's dedication to creating the best decaf in the country showcases their continuous efforts to push boundaries and redefine industry standards.

Founded on the principles of family farms and quality craftsmanship, Five Star Coffee Roasters prides itself on transparent sourcing practices and direct relationships with farmers. Their mission to deliver exceptional coffee while supporting local communities is evident in their partnerships with over 50 retail locations in North Carolina. With a focus on customer satisfaction and community engagement, Five Star Coffee Roasters continues to expand its reach and influence in the coffee market.

Looking ahead, Five Star Coffee Roasters is poised to maintain its position as a leading coffee roaster by further enhancing its product offerings and expanding its geographic presence. With a strong emphasis on customer experience and sustainability, the company remains dedicated to delivering premium coffee while upholding its core values of quality, integrity, and community support.

Overall Rating

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Under-Performing

Traceability

An increasingly important factor in global supply chains, traceability assesses the manufacturer's capability to track products and materials from origin to delivery. The Sustainable Manufacturers Benchmark® explores this through the lens of tiered supplier verification, culminating in end-to-end traceability with real-time monitoring and complete transparency.

Digitized Products

The digital landscape has transformed B2B interactions. This facet assesses the extent to which manufacturers have digitized their product offerings. The spectrum ranges from manufacturers without any online product catalog to those boasting advanced B2B e-commerce platforms, providing clients with order customization, real-time tracking, and an integrated view of the supply chain.

Preferred Materials

This aspect gauges the extent to which manufacturers incorporate sustainable, circular, and regenerative materials in their supply chain. It assesses whether companies merely use standard materials or whether they actively prioritize sustainable and preferred materials in their product range, even going so far as to offer digital verification of material certificates.

Facility Verification and Services

This dimension evaluates the openness and commitment of manufacturers regarding their facility's conditions and services. It covers a spectrum, from providing no facility details at all to showcasing comprehensive third-party audits, ensuring transparency in worker welfare and showcasing a clear commitment to maintaining top-tier facility services.

Readiness to Contract

Before entering a partnership, it's pivotal to understand a manufacturer's business legitimacy. The Sustainable Manufacturers Benchmark® checks for the presence and verification of essential documents, ranging from basic business licenses to comprehensive documentation, client testimonials, and even third-party attestations that verify a manufacturer's reliability and readiness to contract.

Five Star Coffee Roasters

United States

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How our Responsible Manufacturer Benchmark® Works?

By CommonShare

The Responsible Manufacturer Benchmark is a comprehensive framework designed to evaluate and rate manufacturers based on their commitment to sustainability, digital integration, readiness for contracting, material sourcing, and facility standards. It provides a clear, standardized metric for assessing manufacturers in a B2B environment, helping businesses make informed decisions aligned with their sustainability objectives. The benchmark covers crucial areas like end-to-end traceability, the digital verification of supply tiers, utilization of preferred materials, and verified social audits for facilities. By incorporating both depth and granularity across its criteria, the benchmark not only promotes transparency but also encourages continuous improvement in responsible manufacturing practices.